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Recovery on Demand

Lost access to critical data? Let TDM guide you through a tailored recovery plan—starting with just a few quick questions.

Identify Your Device

Answer a few brief questions to determine the best path forward.

"*" indicates required fields

Computer / Laptop

Laptop, notebook, desktop, Mac, MacBook, Mini-Mac, PC, workstation, etc.

Hard Drive

Hard disk drive, fixed disk, external hard drive, portable drive, etc.

Solid State Drive

Solid-state drive, external SSD, SSHD hybrid, SATA, etc.

Flash/SD

SD card, memory card, microSD card, etc. Flash memory drive, USB pen drive, etc.

Tape

Magnetic-tape storage, Linear Tape-Open (LTO), IBM 3592 series, etc.

Server / Raid

Redundant Array of Independent Disks, servers, NAS, SAN, DAS, etc.

Mobile / Tablet

Smartphone, tablet, e-reader, etc. Apple iOS, Android, or others.

Other

Virtual, floppy disk, CD/DVD, etc.

Computer / Laptop

Deleted Data

I need to recover data that has been previously deleted

Clicking

I can hear ticking or clicking coming out of my computer

Slow Reading

I can see data but cannot copy or it's very slow to copy

Not detected by the computer

My computer does not see or recognize the device

No power

My computer is not powering on or blinking the power light

Dropped

The device has been dropped and is no longer functioning

Water/Fire Damage

My device has been damaged by water or fire

Ransomware/Malware

Data has been encrypted or corrupted by threat actor

Unknown/Other

I do not know the issue or it is not listed here

Proceed to the next step

Next

please make a selection before moving forward

Hard Drive

Deleted Data

I need to recover data that has been previously deleted

Clicking

I can hear ticking or clicking coming out of my computer

Slow reading

I can see data but cannot copy or it's very slow to copy

Not detected by the computer

My computer does not see or recognize the device

No Power

My computer is not powering on or blinking the power light

Dropped

The device has been dropped and is no longer functioning

Blinking light

I can see a blinking activity light that won't stop blinking

Buzzing or beeping

I can hear buzzing or beeping coming out of my hard drive

Water/fire damage

My device has been damaged by water or fire

Ransomware/Malware

Data has been encrypted or corrupted by threat actor

Unknown/Other

I do not know the issue or it is not listed here

Proceed to the next step

Next

please make a selection before moving forward

Solid State Drive

Deleted Data

I need to recover data that has been previously deleted

Not Detected by the computer

My computer does not see or recognize the device

Slow reading

I can see data but cannot copy or it's very slow to copy

No power

My computer is not powering on or blinking the power light

Blinking light

I can see a blinking activity light that won't stop blinking

Water/fire damage

My device has been damaged by water or fire

Ransomware/malware

Data has been encrypted or corrupted by threat actor

Unknown/other

I do not know the issue or it is not listed here

Proceed to the next step

Next

please make a selection before moving forward

Flash/SD

Deleted Data

I need to recover data that has been previously deleted

Not Detected by the computer

My computer does not see or recognize the device

Slow reading

I can see data but cannot copy or it's very slow to copy

Cracked or Broken

The device has been physically damaged

Blinking light

I can see a blinking activity light that won't stop blinking

Water/fire damage

My device has been damaged by water or fire

Ransomware/malware

Data has been encrypted or corrupted by threat actor

Unknown/other

I do not know the issue or it is not listed here

Proceed to the next step

Next

please make a selection before moving forward

Tape

Data migration

Migrate data from legacy storage system or IT provider

Water/Fire damage

My device has been damaged by water or fire

Unreadable

My device can be accessed but data is not readable or corrupt

Ransomware/malware

Data has been encrypted or corrupted by threat actor

Unknown/other

I do not know the issue or it is not listed here

Proceed to the next step

Next

please make a selection before moving forward

Server/Raid

Deleted Data

I need to recover data that has been previously deleted

Unsuccessful rebuild

A rebuild has been attempted but not successful

Degraded mode

A rebuild has been attempted but not successful

Inaccesible volume

Volume is detected but cannot be accessed

Slow reading

I can see data but cannot copy or it's very slow to copy

Corrupt data

Data can be accessed but is unopenable or corrupt

Disks down

Degraded disks are reported and unable to initialize volumes

Water/fire damage

My device has been damaged by water or fire

Ransomware/malware

Data has been encrypted or corrupted by threat actor

Unknown/other

I do not know the issue or it is not listed here

Proceed to the next step

Next

please make a selection before moving forward

Mobile/Table

Deleted Data

I need to recover data that has been previously deleted

Factory Reset

I've reset my mobile device through settings

Error 14

When attempting to restore from backup, I see Error 14

Dropped

The device has been dropped and is no longer functioning

No power

My device is not powering on or blinking the power light

Locked phone

I lost or forgot PIN code and need phone unlocked

Water/fire damage

My device has been damaged by water or fire

Ransomware/malware

Data has been encrypted or corrupted by threat actor

Unknown/other

I do not know the issue or it is not listed here

Proceed to the next step

Next

please make a selection before moving forward

What seems to be the problem with your device?

Deleted Data

I need to recover data that has been previously deleted

Formatted or Reset

I have done a factory reset or formatted my device.

Slow reading

I can see data but cannot copy or it's very slow to copy

Unreadable

My device can be accessed but data is not readable or corrupt

Water/fire damage

My device has been damaged by water or fire

Data migration

Migrate data from legacy storage system or IT provider

Ransomware/malware

Data has been encrypted or corrupted by threat actor

Unknown/other

I do not know the issue or it is not listed here

Proceed to the next step

Next

please make a selection before moving forward

Tell us a bit more about what happened.

What happened? What data are you looking to recover? Is this urgent? (Optional)

Proceed or Skip this step

Next

Alright, thank you for the info. Now we just need a way to contact you to provide your free evaluation and estimate.

Address*

Name*

Full Name

Phone Number*

Email*

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Kennesaw, GA 30152

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